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Princess Jewelers' Warranty Policy
 

 

Princess Jewelers fine jewelryLost Stones
We will replace any small diamond (i.e., side stone) sold from and set by The Princess Jewelers that is lost from jewelry described on the reverse side of this document if the following conditions are met:
  • (1) the loss resulted directly from a defective setting,
  • (2) the jewelry was inspected by The Princess Jewelers within six months prior to the loss,
  • (3) the inspection was recorded on this form, and
  • (4) all necessary repairs and cleaning of the jewelry were performed by The Princess Jewelers.
The Princess Jewelers will, within the terms of this warranty, repair or replace the setting in which the diamond was set if the setting is defective, provided the six-month inspections specified above have been performed.

The warranty is not effective if loss is due to improper care or if inspections and repairs are performed by anyone other than The Princess Jewelers.This warranty is not transferable or assignable to others. 

Upgrades
The original purchaser may trade in any diamond purchased from The Princess Jewelers for the full amount paid, which may be applied only toward the purchase of a diamond valued at least one and one-half times greater than the figure specified above. Full credit may not be given if the stone has been damaged or subjected to excessive wear since its purchase.

Refunds
Any jewelry purchased from The Princess Jewelers may be returned for full refund or credit within 30 days of the purchase provided the jewelry is in the same condition it was in when sold.

 

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